Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, password)
• Profile information (phone number, timezone)
• Countdown content (names, descriptions, action configurations)
• Message content (emails, SMS messages you configure)

We also automatically collect certain information when you use our service, including IP addresses, device information, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and deliver your countdown actions
• Send you technical notices and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information. We may share information:

• With service providers who assist in our operations (Twilio for SMS, email providers)
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Message content is treated as sensitive data and encrypted at rest. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

7. SMS/Text Messaging

When you provide your phone number and consent to receive SMS messages, we may send you the following types of text messages:

• Check-in reminders before your countdown deadlines
• Deadline alerts when countdowns are about to expire
• Trigger notifications when countdown actions are executed
• Account security notifications

Message Frequency: Message frequency varies based on your countdown settings and notification preferences. You control how often you receive messages through your account settings.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message, or by disabling SMS notifications in your account settings. After opting out, you will receive a confirmation message.

Costs: Message and data rates may apply. Please contact your mobile carrier for details about your messaging plan.

Help: For help with SMS messaging, reply HELP to any message or contact us at support@countdowntrigger.com

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@countdowntrigger.com